ibi™

With an elegant wireless design and an intuitive user experience, ibi™ centralized, organized, and shared media seamlessly—combining the benefits of physical storage with the simplicity of modern cloud solutions.

Clients

Western Digital

Roles

Product

Platform

Mobile, Web, Desktop, Cloud, HW

About

A Media-First Approach to Personal Storage

Consumer insights revealed a growing demand for approachable, media-focused storage solutions. ibi™ was born to address this need, targeting families who wanted the convenience of cloud-like capabilities without the recurring costs. By centralizing photos and videos from multiple devices and enabling private and public sharing, ibi™ created a unique value proposition in the storage market.

Challenge

Designing for the Media-Driven, Cloud-Cautious Consumer

Our research identified three segments of media storage users: those combining physical and cloud storage, those relying exclusively on physical storage, and those fully invested in the cloud. For ibi™, we focused on the first two groups—consumers looking to avoid recurring cloud costs while maintaining seamless workflows for backing up, organizing, and sharing personal media. The challenge was to create a product that balanced simplicity with robust functionality to appeal to non-technical users.

Goal

Make Media Management Effortless and Engaging

Our goal was to develop a product that allowed users to easily ingest, organize, and share photos and videos, while offering a private and secure alternative to cloud storage. The ibi™ solution needed to be intuitive enough for non-tech-savvy users and attractive enough to integrate into their living spaces. By leveraging insights from photo apps and media-first cloud platforms, ibi™ set out to make media consumption and sharing truly effortless.

Result

A Game-Changing Storage Solution

Launched in 2019, ibi™ was a success on multiple fronts. It showcased WD’s ability to create approachable, consumer-friendly storage products, bridging the gap between physical and cloud storage. Built on the same software stack as My Cloud Home, ibi™ reinforced the importance of a common platform for future product development. The product resonated with non-tech users, offering an elegant, wireless design and intuitive setup and use. ibi™ proved that WD could deliver a media-focused storage solution that met the needs of families, paving the way for innovation in personal storage.

Driven by Curiosity, Defined by Execution.

Let’s talk

Driven by Curiosity, Defined by Execution.

Let’s talk

Driven by Curiosity, Defined by Execution.

Let’s talk